MTB and Cave - local encounter
Viajar a las comunidades de México es descubrir el corazón de nuestro país, la riqueza de nuestras tradiciones y gastronomía, y el alma de nuestra cultura. En este día de aventura realizarás un paseo panorámico en bicicleta, también visitarás una cueva llena de estalactitas, estalagmitas y columnas; y tendrás un hermoso encuentro con la comunidad local al aprender sobre su historia, formas de vida y cómo cuidan su medio ambiente. Disfrutarás de una comida hecha en casa a la leña y compartirás historias con nuestros anfitriones.
Traveling through Mexican communities is an opportunity to discover the heart of our country, the richness of our traditions and gastronomy, and the soul of our culture. This adventure day will take you through a scenic bike ride, as well as visiting a cave full of stalactites, stalagmites and columns; and also having a beautiful encounter with the local people learning about their history, ways of life and how they protect their natural heritage. You will enjoy a home-cooked and wood-fired meal while you share stories with our hosts.
TERMS AND CONDITIONS
Terms and Conditions
• Reservation of the date of the activity: At least a day of anticipation.
• It is necessary to confirm wheter the date is available before making the payment.
• To confirm the reservation, the payment of 100% of the total amount of the tour is required.
• Any expense incurred by absence or non compliance of the program will be at customer´s cost.
• We reserve the right to cancel or modify the itinerary of any trip due to lack of reservation, weather conditions, politics problems,
etc. In these cases, the amount of the trip will be refundable and the expenses generated by this situation will be at customer´s cost.
A new date will be offered for the trip or the customers could choose another activity of the same price, paying the difference if its
price is higher.
• Out of respect for all our costumers, we require punctuallity and have a tolerance of 15 minutes.
• For 1 day-tours:
Cancellation 24 hours in advance: 100% refund.
Cancellation 12 hours in advance: 50% refund.
No show up the day of the event: No refund.
• For tours of 2 days and more:
Cancellation 24 hours in advance: 75% refund.
Cancellation 12 hours in advance: 50% refund.
No show up the day of the event: No refund.
None of our tours are apt for:
• Pregnant women.
• People with lumbar injuries or in back and neck.
• People that have recently gone through surgery.
• People that suffer from vertigo.
Exxi Challenge México offers a medical insurance in the tours and expeditions hired by our customers. Our insurance is operated by
a third party that is the company in charge of all the procedures and reimbursement. This company is GRUPO SORIANO / BIO-S
BIOINTELLIGENCE SCIENCE S.C. that works in alliance with CHUBB SEGUROS MÉXICO S.A according to the politics and regulations
of the COMISION NACIONAL DE SEGUROS Y FIANZAS (CNSF)*.
Our insurance policy covers up to $75,000 MXN, in case of organic loses or/and dead it covers up to $150,000 MXN, 10% of deductible
is applied. This 10% of the insurance deductible should be covered by the customer or their family**.
*According with the Mexican legislation (PROY-NOM-011-TUR-2001)
**Restrictions are applied
All travelers are subject to the conditions stipulated in our internal regulations and will have to sign the corresponding letter
accepting these regulations and our disclaiming responsibility.BY PURCHASING ANY TOUR WITH US YOU ACCEPT THE ABOVE TERMS AND CONDITIONS.